Utilizing a number of innovative services such as webcam and Skype technology, EMR (electronic medical records), and an internet based phone and fax system, the practice can provide excellence in healthcare to an underserved population in a cost-effective fashion. In the past, because of the rarity of these disorders and the lack of specialists to care for the population, many patients needed to travel far distances to see a medical expert -- losing wages and engendering airfare, hotel and other travel costs. Others simply found the process cost prohibitive, resulting in no access to necessary medical information and care. “Many areas of the country do not have qualified specialists. Those specialists have limited or no experience at all with these disorders,” explained Dr. Kendall. Since understanding the disease process and implementing preventative measures can have a drastic impact not only on quality of life for an affected individual but for their healthcare costs in general. Gaining access to a medical specialists is vital and the key component of this healthcare model.
“Not all areas of medicine are amenable to this model,” says Dr. Kendall. “However, a large component of genetics involves education and that can be done in a patient’s living room utilizing technology.”
To keep costs contained, VMP does not employ staff to schedule patients or collect billings from insurance companies. The practice is a fee for service model and assists patients in filing for reimbursement through their insurance companies much like dental offices. Shortly after your office visit, you will receive the physicians note of your visit and a form which explains in detail the charges incurred. This form is accepted by most insurance companies as the "physician's statement or Form 1500 " when you submit your claim to them. We understand that a fee for service may be difficult for some families at times; therefore, our patient advocates will be happy to discuss payment arrangements with you.
However, the long-term goal is to have a number of patients qualify for “free care” through non-profit partners and industry support. “We can charge reasonable fees,” Dr. Kendall explains,” because we have limited overhead. Overall, we are able to provide more care to a greater number of patients at a dramatically lower cost to the healthcare system.”
“I am very excited about the widespread impact this type of model can have on patients and their quality of life. Instead of limiting a practice to a specific office, we can now provide increased access using technology,” Dr. Kendall relayed.
Indeed, the future of medicine is now for many previously overlooked patients.
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